Baltic iGaming operator
Deposit frequency flat, VIP churn accelerating after month three.
Tiered player progression, weekly missions, and status-based (non-bonus) rewards.
Three inputs. One number. The revenue a better engagement system would return to you over the next twelve months.
Pick the outcome you're accountable for, enter your real numbers, and get the figures a CFO asks for: gross profit impact, payback period and return on the programme investment.
Roughly ••• customers retained per year that you currently lose.
Client names are withheld under NDA where required. Every metric below was measured against a pre-engagement baseline and a holdout cohort.
Deposit frequency flat, VIP churn accelerating after month three.
Tiered player progression, weekly missions, and status-based (non-bonus) rewards.
Day-7 retention stuck at 34%; onboarding drop-off before first value moment.
Onboarding rebuilt as a mission system with progress state and unlock milestones.
Loyalty program driving discount dependency, not repeat behaviour.
Reward economy rebuilt around status tiers, early access, and streak-based benefits.
Book a 30-minute strategy session. We'll map two gamification levers your business can ship in the next 60 days.